Being in The Trenches Helped us Uncover pain & Create Value for Amazon sellers across the globe.
Magic Digital Media was founded by Derek DeMeo, who at the time was a VP at SureDone – a New York City Based Multi-Channel eCommerce platform specializing in Amazon. Derek could not have been a better person to launch the company; he uncovered a MAJOR issue in today’s online selling market. After onboarding several hundred clients to SureDone, he continued to find the same problem – lack of Amazon marketplace knowledge, Amazon listing optimization, and selling guidelines. The “tricks of the trade” were not reliable with the vast majority of Brands and opportunities, and sales were being missed.
They Needed Help
“Many customers we brought on were already selling on Amazon, and either had a website or wanted to build one, but we’re not sure how to maintain or sell on it. They wanted to generate significant sales on Amazon but did not understand key fundamental points to do so. It was not their fault, many of them were brick and mortar brands or overseas manufacturer’s who wanted to go directly onto Amazon. Sellers had much interest in growing their brands on Amazon but a lack of what it took to do so. Many factors were stopping their growth. What stood out the most was the time needed, the right employees to do it, and how to make the business successful, they did not understand Amazon was a full-time job.” -Derek DeMeo
We knew that for the Amazon scaling model to be successful we could not kid ourselves about what it takes to service clients in all aspects and categories on Amazon. Most companies that try and offer services to customers have one employee trying to manage everything. In Magic Digital Media’s model that would never work. A specialist in Amazon would not necessarily be the same person optimizing Sponsored ads, writing detailed descriptions, creating enhanced brand content and providing award-winning customer support on Amazon.
With Magic Digital Media our clients get a project manager and have 4-5 employees at all times completing different objectives for their Amazon businesses growth and success. Customers can be assured they will have real people delivering real results for their company. Derek was adamant that each client receives their own project manager, individual employees for various Amazon verticals, a personal channel for communication, and the comfort of experienced professionals. Magic Digital Media was born!